Appliance repair in Punta Cana
Fridge not cooling — or freezing at the bottom while the top stays warm? It is rarely the compressor: usually the defrost system, the evaporator fan or the thermostat, and that is a same-day fix. Washer fills but won't spin or drain? Typically the drain pump, belt or lid actuator. Stove won't light, or you smell gas? Stop using it, close the tank valve and message us — gas-leak checks go first in the schedule. Water heater not heating? Element, thermostat or pilot — parts we carry in the truck.
How much does it cost? A minor repair (thermostat, pump, heating element, burner) starts at RD$2,500 (~US$45) plus the part. The diagnostic visit is RD$2,000 (~US$35) and is 100% credited when you accept the fixed written quote we send within 24h. We repair Mabe, Whirlpool, Frigidaire, Samsung, LG and the brands most sold locally, and every repair carries a 30-day written guarantee with before/after photos.
Repair it or replace it? We tell you straight at the diagnostic: if the fix costs more than half of a new unit, we recommend replacing. Keep the local context in mind: grid outages and voltage spikes burn out compressors and control boards, and Bávaro's salt air corrodes contacts and drip trays within a couple of years. A voltage protector and a yearly cleaning prevent most of the failures we see.
The Punta Cana call we get most often is a guest reporting a warm fridge or a washer full of water mid-stay. Send us the brand, the model sticker and a short video of the symptom on WhatsApp, and we will tell you honestly whether it sounds like a same-day part swap or a compressor job before you spend a peso — then coordinate access with your guest or property manager while you stay put abroad.
We cover all of Punta Cana: Punta Cana Village, the boulevard residentials and the hotel zone. Our crews live locally, so you never pay travel surcharges from Higüey or wait days for a slot.
Typical jobs
- ✓ Fridge not cooling or cooling unevenly
- ✓ Fridge thermostat, defrost and compressor
- ✓ Washer not spinning or draining
- ✓ Dryer not heating or not turning
- ✓ Stove burners not lighting and gas smell
- ✓ Gas or electric water heater
- ✓ Villa fridges and ice makers
- ✓ Voltage protector after power outages
- ✓ Preventive maintenance for Airbnbs
How it works
- 1.Message us on WhatsApp or the form with a photo of the issue.
- 2.We schedule a diagnostic visit within 48h (RD$2,000 / ~US$35, fully credited if you accept the quote).
- 3.You get a fixed written quote within 24h. No surprises at the end.
- 4.We do the work, send before/after photos and an invoice. 30-day written guarantee.
Diagnostic visit: RD$2,000 (~US$35) — 100% credited when you accept the quote
Own an Airbnb or rental villa? With the maintenance plan, this visit would be free.
See the maintenance plan →Frequently asked questions
My fridge isn't cooling — what will it cost me?+
If it is the thermostat, defrost system or fan, US$45–90 including the part. If it is the compressor, US$150–250 depending on the model — and we tell you whether it is worth it. The RD$2,000 (~US$35) visit is credited to the quote.
Can you come today?+
Message us before 2pm and we usually come the same day, subject to schedule. Full fridges and gas leaks get priority. Either way, we book within 48h.
Washer won't spin — can you fix it at my villa?+
Yes, almost every washer repair is done on site in one visit: pump, belt, actuator or control board. We only take it to the shop if the drum has to come out. From US$45 plus the part.
Repair it or buy a new one?+
Simple rule: if the repair costs more than half of a new unit, we recommend replacing. We tell you in writing at the diagnostic, before you spend another peso.
I smell gas at the stove — what do I do?+
Close the tank valve, ventilate and do not switch anything on. Send us a photo: gas leaks go first in the schedule and a full stove check starts at US$45.
Can I get my Airbnb appliances checked between guests?+
Yes — a preventive check of fridge, washer, stove and heater between check-out and check-in is one of our most booked jobs. Remote owners approve the quote on WhatsApp and get before/after photos.